Need Help?

If you’re having a difficult time connecting or your connection is intermittent, try unplugging you antenna for 30 seconds and then reconnect it.

If this does not help, please watch this video for a step-by-step guide.

If you are still having a problem, please get in touch with our support desk:

Alternatively, click on the Support button at the bottom right hand corner of this page to contact one of our support agents.