If you’re having a difficult time connecting or your connection is intermittent, try unplugging you antenna for 30 seconds and then reconnect it. If this does not help, please watch this video for a step by step guide.

You may also wish to check the network status. There may be an outage or a planned maintenance. Please check our website before contacting us. http://airtechca.com/service-status/

If you are still having a problem, please get in touch with our support desk: support@airtechca.com

Alternatively try clicking on our live support in the bottom right hand corner of this page and chat with one of our support agents.