Help Desk Support

We are currently upgrading our help desk support. There is a possibility of delays over the next 48 hours. We apologize in advance for any inconvenience this may cause. We are working towards providing improved customer support. Thank you, Air Tech...

Service Disruption (April 3)

We are aware that a number of customers are experiencing issues with their service. The issues may include, but may not be limited to, slow download and upload speeds, poor latency and intermittent connectivity issues. ATC is closely monitoring the situation and has...

Expanding our reach in Prince County, PE

Maximeville, December 15, 2016 – Local high speed internet service provider, Air Tech Communications announced today that it is expanding into the Maximeville region. This area will become a part of its ever growing network in western Prince Edward Island. Air Tech...

Service Interruption – December 2

We are aware of an issue that is affecting customers in the Birch Hill and McNeills Mills region. This outage was caused by a shifting antenna due to strong winds and icy conditions. Our team assessed the situation in the late hours of yesterday evening but it was...

Service Fee Changes

We’ve been working hard over the past few months to install new equipment to serve you better, and we’re not done yet! We have further implementation planned that will increase the reliability and speeds of your internet service. Customers are using their services for...

April 2: Customer Billing Issue

Valued customers of Air Tech Communications. We are aware that a number of our customers have been charged twice for their April payment. We are working to resolve this issue. We plan to reverse the additional payment on the next business day (April 4). After such...

Discontinuing customer email accounts.

Valued customers of Air Tech Communications. Several years ago, we began offering some of our clients an Air Tech email address (airtechca.com) as part of their service. Now in 2016, this service is no longer relevant thanks to services like Gmail and Outlook. Both of...

Maintenance to serve you better.

Over the past few years our customer base has grown. We now proudly serve hundreds of local people providing them with residential and business internet services. With this large number of clients comes a larger responsibility and we take that responsibility very...