Dec 30, 2019 Update on Tyne Valley Work
Work is progressing. The crane work started later than planned due to late arrival of crane. We will resume work at day break and hope to complete by mid afternoon. Will update late morning.Tyne Valley Rink Loss Dec 29, 2019
We have developed a plan to have internet service restored to Tyne Valley and area impacted by the loss of the rink due to a fire. Our equipment and electrical feed was damaged. We have the necessary equipment on hand and have booked a crane to start the necessary...Possible Service Interruptions: Nov 21st
Some clients in Bideford and parts of East Bideford, may experience service interruptions. We are working to fix the problem.Service Interruption in Ellerslie
We are having a service interruption in Ellerslie. There is an issue with our upstream provider. The issue is being worked on.Possible Service Interruption in Bideford & East Bideford
We have a radio that needs repair on a tower that may effect clients in Bideford and East Bideford. Technicians are working to resolve the issue.Customer Email Refresh / Update
Dear Valued Customer; We are about to refresh our customer email lists. You should receive an email from us in the next few days so please check your email account that you provided to us when your service was established. Should you not receive our email by...Scheduled System Outage
Scheduled System Outage There will be a system outage between the hours of midnight and 3am (tonight, June 15th, into early morning), in the Grand River, Arlington, Birch Hill and Richmond...Scheduled Internet Outages
We will be carrying out system upgrades, in off hours, to better service our clients. Please expect internet outages between midnight and 3am, Monday May 8th through Thursday May 12th. We apologize for any inconvenience. Sincerely, Pam Customer...Update: Monthly Payments
We are currently running a little behind schedule on processing the monthly payments for internet service, due to Kent’s extended hospital stay for surgery. We are getting back on track and everything will be processed over the coming days. A huge thank you to...