by ATC | Dec 31, 2019 | Uncategorized
Note to our customers in the Tyne Valley and Port Hill areas. We have made significant progress by re-purposing an existing tower in the area to serve as a temporary broadcast point to service our customer’s antennas. We have had to do this, as the existing one...
by ATC | Dec 30, 2019 | Uncategorized
Work is progressing. The crane work started later than planned due to late arrival of crane. We will resume work at day break and hope to complete by mid afternoon. Will update late morning.
by ATC | Dec 29, 2019 | Uncategorized
We have developed a plan to have internet service restored to Tyne Valley and area impacted by the loss of the rink due to a fire. Our equipment and electrical feed was damaged. We have the necessary equipment on hand and have booked a crane to start the necessary...
by ATC | Nov 22, 2018 | Uncategorized
Some clients in Bideford and parts of East Bideford, may experience service interruptions. We are working to fix the problem.
by ATC | Nov 18, 2018 | Uncategorized
We are having a service interruption in Ellerslie. There is an issue with our upstream provider. The issue is being worked on.
by ATC | Nov 18, 2018 | Uncategorized
We have a radio that needs repair on a tower that may effect clients in Bideford and East Bideford. Technicians are working to resolve the issue.
by ATC | Feb 11, 2018 | Uncategorized
Dear Valued Customer; We are about to refresh our customer email lists. You should receive an email from us in the next few days so please check your email account that you provided to us when your service was established. Should you not receive our email by...
by ATC | Jun 15, 2017 | Uncategorized
Scheduled System Outage There will be a system outage between the hours of midnight and 3am (tonight, June 15th, into early morning), in the Grand River, Arlington, Birch Hill and Richmond...
by ATC | May 8, 2017 | Uncategorized
We will be carrying out system upgrades, in off hours, to better service our clients. Please expect internet outages between midnight and 3am, Monday May 8th through Thursday May 12th. We apologize for any inconvenience. Sincerely, Pam Customer...
by ATC | May 4, 2017 | Uncategorized
We are currently running a little behind schedule on processing the monthly payments for internet service, due to Kent’s extended hospital stay for surgery. We are getting back on track and everything will be processed over the coming days. A huge thank you to...