Scheduled System Outage

Scheduled System Outage   There will be a system outage between the hours of midnight and 3am (tonight, June 15th,  into early morning), in the Grand River, Arlington, Birch Hill and Richmond...

Scheduled Internet Outages

We will be carrying out system upgrades, in off hours, to better service our clients. Please expect internet outages between midnight and 3am, Monday May 8th through Thursday May 12th. We apologize for any inconvenience. Sincerely, Pam Customer...

Update: Monthly Payments

We are currently running a little behind schedule on processing the monthly payments for internet service, due to Kent’s extended hospital stay for surgery. We are getting back on track and everything will be processed over the coming days. A huge thank you to...

Help Desk Support

We are currently upgrading our help desk support. There is a possibility of delays over the next 48 hours. We apologize in advance for any inconvenience this may cause. We are working towards providing improved customer support. Thank you, Air Tech...

Service Disruption (April 3)

We are aware that a number of customers are experiencing issues with their service. The issues may include, but may not be limited to, slow download and upload speeds, poor latency and intermittent connectivity issues. ATC is closely monitoring the situation and has...