Customer Email Refresh / Update

by | Feb 11, 2018 | Uncategorized

Dear Valued Customer; We are about to refresh our customer email lists.  You should receive an email from us in the next few days so please check your email account that you provided to us when your service was established.  Should you not receive our email by...

Scheduled System Outage

by | Jun 15, 2017 | Uncategorized

Scheduled System Outage   There will be a system outage between the hours of midnight and 3am (tonight, June 15th,  into early morning), in the Grand River, Arlington, Birch Hill and Richmond...

Scheduled Internet Outages

by | May 8, 2017 | Uncategorized

We will be carrying out system upgrades, in off hours, to better service our clients. Please expect internet outages between midnight and 3am, Monday May 8th through Thursday May 12th. We apologize for any inconvenience. Sincerely, Pam Customer...

Update: Monthly Payments

by | May 4, 2017 | Uncategorized

We are currently running a little behind schedule on processing the monthly payments for internet service, due to Kent’s extended hospital stay for surgery. We are getting back on track and everything will be processed over the coming days. A huge thank you to...

Help Desk Support

by | Apr 29, 2017 | Maintenance

We are currently upgrading our help desk support. There is a possibility of delays over the next 48 hours. We apologize in advance for any inconvenience this may cause. We are working towards providing improved customer support. Thank you, Air Tech...