May 8, 2017 | Uncategorized
We will be carrying out system upgrades, in off hours, to better service our clients. Please expect internet outages between midnight and 3am, Monday May 8th through Thursday May 12th. We apologize for any inconvenience. Sincerely, Pam Customer...
May 4, 2017 | Uncategorized
We are currently running a little behind schedule on processing the monthly payments for internet service, due to Kent’s extended hospital stay for surgery. We are getting back on track and everything will be processed over the coming days. A huge thank you to...
Apr 29, 2017 | Maintenance
We are currently upgrading our help desk support. There is a possibility of delays over the next 48 hours. We apologize in advance for any inconvenience this may cause. We are working towards providing improved customer support. Thank you, Air Tech...
Apr 3, 2017 | Network Issue
We are aware that a number of customers are experiencing issues with their service. The issues may include, but may not be limited to, slow download and upload speeds, poor latency and intermittent connectivity issues. ATC is closely monitoring the situation and has...
Dec 2, 2016 | Network Issue
We are aware of an issue that is affecting customers in the Birch Hill and McNeills Mills region. This outage was caused by a shifting antenna due to strong winds and icy conditions. Our team assessed the situation in the late hours of yesterday evening but it was...
Sep 2, 2016 | Uncategorized
We’ve been working hard over the past few months to install new equipment to serve you better, and we’re not done yet! We have further implementation planned that will increase the reliability and speeds of your internet service. Customers are using their services for...
Mar 12, 2016 | Maintenance
Over the past few years our customer base has grown. We now proudly serve hundreds of local people providing them with residential and business internet services. With this large number of clients comes a larger responsibility and we take that responsibility very...
